These are the terms and conditions (“Terms”) applicable to holders of West Dean Gardens Membership, West Dean. In these Terms, ‘you/r’, ‘the member’ refers to the named member(s) (cardholder) of West Dean Gardens Membership, West Dean (or applicant of such status), and ‘we’ or ‘us’ or ‘our’ refers to West Dean Gardens, West Dean, its designated agents, West Dean Limited (company number 01363911) and associated companies. By purchasing a membership, you agree to adhere to the Terms detailed below.
Benefits
As a member, you are entitled, upon presentation of a valid membership card, to the following benefits:
- Free and unlimited entry to West Dean Gardens (“Gardens”) for the named member(s), excluding days where the Gardens are closed and excluding West Dean College and Gardens events (“Excluded Events”).
- 10% discount in West Dean College and Gardens Food Outlets. This includes West Dean Gardens Restaurant, West Dean Stores and Gardeners Cottage. Certain products or promotions may be excluded, please check prior to purchase. Furthermore, please check opening dates and times for outlets.
- 20% discount on entry prices for up to two additional guests (“Guests”), when a membership number is entered.
- Guests are entitled to discounted entry only and are not entitled to any other membership benefits.
We may, from time to time, review the range of benefits on offer to you and we reserve the right to change/alter membership benefits and entry rights at any time. Should this occur, any changes will be communicated to members at least 28 days in advance via member communications, and on our website at https://www.westdean.ac.uk/gardens.
Membership term, renewal and termination
Your membership is valid for an initial term of 12 consecutive months (“Initial Term”) from the date of purchase. The following terms apply regarding renewal of your membership:
- Your membership begins once you have made payment in full.
- Membership is paid by direct debit or by card payment at our West Dean Gardens admission office.
- If your membership is paid by direct debit we will automatically renew your membership for subsequent period of the same length as the Initial Term unless either party gives the other written notice of termination at least 14 days prior to expiration of the current term. If payment to renew your membership does not go through, for example, there are insufficient funds in your account, your membership will expire at the end of the Initial Term and will not start again until we receive payment in full, at which point your membership for the new term will begin on the date that the payment in full is made.
- Memberships paid for by card payment taken at our West Dean Gardens admission office will not automatically renew and will expire at the end of the current term.
- You shall have a period of 14 days to cancel your membership without penalty and without giving any reason. This period shall begin from the day after your membership begins. This right to cancel will cease once you visit the Gardens, or the period of 14 day has elapsed, whichever is earlier.
- To cancel your membership please notify us in writing by email to: [email protected], or by post to our postal address which is: Bookings Office, West Dean College, West Dean, Chichester, West Sussex, PO18 0QZ.
- Full membership prices and options can be found on our website.
- If your details change, it is your responsibility to contact us to update these. If we are not notified of your updated details and we contact you using out of date details, we will not be held liable for any consequences which result out of this. If your renewal fee is collected in this instance, you will not be eligible for a refund. To update any of your details please email [email protected] or write to us at our postal address.
We will write to you approximately one month prior to the expiry of your current term, detailing the expiry date of your current membership, the current and the new yearly price for renewal of your membership and a reminder on how to cancel your membership to assist those members who are paying by direct debit. Should you lose or damage your membership card, please contact [email protected] or write to us at our postal address.
Miscellaneous
When you become a member you will receive a membership card which provides you with access to the Gardens. (If purchased online please collect your card from West Dean Gardens admission on your first visit to the Gardens)
Your membership card can only be used by the named member(s) on the membership account and must be presented on entry into West Dean Gardens.
Your membership card is not transferable to non-members and can only be used by and in the presence of the named card holder.
Members are not permitted entry into West Dean College.
Children under 16 years of age can visit West Dean Gardens free of charge during normal opening times. For event days charges may apply. Please visit westdean.ac.uk/events for details.
Details of Excluded Events and dates of when the Gardens are closed will be available on our website from time to time at https://www.westdean.ac.uk/gardens/events and https://www.westdean.ac.uk/events. We strongly suggest that you check our website prior to visiting the Gardens to avoid disappointment.
Where reasonably necessary, we reserve the right to make alternations to the published event programme.
We reserve the right to refuse entry and /or Garden membership and / or revoke membership without refund if a member or one of your Guests who, in our sole discretion (acting reasonably), behaves in a way that is not appropriate, is abusive or offensive.
We reserve the right to refuse entry and / or Garden membership and / or revoke membership without refund if a member who, in our sole discretion (acting reasonably) exposes us to disrepute, contempt, scandal or ridicule, or shock, insult or offend the public or in any such way damages our reputation.
These Terms will be regularly reviewed and we reserve the right to change these Terms from time to time. You will always be notified of any changes to your membership terms and conditions.
Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If you have any reasons for a complaint, we will endeavour to resolve the issue and avoid any recurrence in the future. You can always contact us.
There are two different types of membership; individual (for one named person) and joint (for two named persons). The benefits for both types of membership are the same for both.
Bookings can made via our website or by visiting our admissions office at the Gardens.
We will not be responsible for any loss, theft or damage to your personal belongings, other than caused as a result of our negligence or other breach of statutory duty.
Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of England and Wales including in respect of any non-contractual obligations. All claims, disputes or other matters arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Force Majeure
For the purposes of these Terms, “Force Majeure” means any cause beyond our control including, without limitation, act of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments. We will not be liable to you for failure to perform any obligation under these Terms to the extent that the failure is caused by Force Majeure.
Data and marketing
In signing up to the West Dean Gardens Membership scheme you are agreeing to us holding your details in accordance with our own privacy policy and current GDPR (UK) regulations. Your details will never be shared with a third party for marketing purposes and you can unsubscribe from our newsletters at any time. If you have any questions please email [email protected].
